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THE TERMS BELOW APPLY TO ALL SALES CONCLUDED ON THE VIVALA OFFLINE BOUTIQUE SITE, OF THE VIVALA GROUP INC, LOCATED IN QUEBEC, CANADA.

Availability

The products for sale are in stock. If a product is ordered while it was out of stock, the customer will be contacted to find out if they want a refund or if they agree to accept a longer delivery time.

Prices

The prices displayed on the store are in CAD or USD, depending on the user's choice, before taxes and without shipping costs. The delivery costs will be calculated for Quebec, Canada and the United States in the basket during the validation of the order. Any customs charges and local taxes are the responsibility of the recipient. The purchase amount must be paid in full and in one installment when ordering.

Prices are subject to change without notice.

Payment

Orders placed on our online store must be paid by credit card or bank card.

Shipping

Les frais de livraison couvrent les frais de préparation et d’emballage ainsi que l’affranchissement pour le Québec, Canada. Pour toute commande hors Canada, pour des produits autre que numérique, des frais de livraison supplémentaires pourraient être demandés.

Orders are sent within 48 hours (working days). Receipt of the order depends on the location of the recipient. We cannot be held responsible for any late delivery. It is possible to request express delivery by contacting us.

We will not be held responsible in the event of an error in the contact details and delivery address that will be entered when ordering.

Pour les produits numériques, le lieux de livraison sera l’adresse courriel ou le compte de l’utilisateur (trice). Le client est seul responsable de la non transmission des produits achetés si le courriel ou renseignement nécessaire au bon traitement est erroné et ne permet pas la livraison du produit acheté.

Return

Vivala products are new and flawless. If an item does not correspond to what you wanted to order, we undertake to exchange or refund it within 10 days of the delivery date, provided that the product is in perfect condition, accompanied by the order form and / or the invoice. The recipient will have to pay the return costs.

To make the return, simply contact us by email at info@vivalaoffline.com.

Aucun retour possible avec un produit numérique.

Personal information

The personal data recorded are those necessary for the processing of orders. See our privacy policy to learn more.

Intellectual property

La marque, les produits, produits numériques ou plus généralement toute information objet de droits de propriété intellectuelle sont et restent la propriété exclusive de Groupe Vivala Inc. Aucune cession de droits de propriété intellectuelle n’est réalisée au travers des présentes Conditions Générales de Vente. Toute reproduction totale ou partielle, modification ou utilisation de ces biens pour quelque motif que ce soit est strictement interdite.

Applicable rights

By express agreement between the parties, these General Conditions of Sale and the purchase and sale transactions resulting therefrom are subject to the laws applicable in the province of Quebec and in Canada.

The parties agree, for any claim or legal action of any kind, relating to the execution and interpretation of the General Conditions of Sale, to choose the judicial district of Montreal, province of Quebec, Canada, as the appropriate place. for the hearing of said claims or legal proceedings.

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