When you place an order or use our services, we ask you for certain personal data.

Personal information

Certain personal information is necessary for Groupe Vivala Inc to be able to provide its services and products in the best possible way. Below is the list of information that may be requested from you:

  • Your name and your surname
  • Phone number
  • email
  • Address
  • Birthday
  • Sexe
  • Credit card number or bank card number
  • and other information necessary for your registration to the Vivala Offline mobile application

Your data is used by Groupe Vivala Inc so that you can use our services correctly: buy products online, deliver your orders, etc. These are only handled by authorized personnel of Groupe Vivala inc.

None of your data is transmitted to outside organizations. We use secure systems to guarantee the protection of your data which is kept for the time required by law.

HOWEVER, GIVEN THE VERY NATURE OF THE PUBLIC NETWORK THAT IS THE INTERNET, YOU ACKNOWLEDGE AND AGREE THAT THE SECURITY OF TRANSMISSIONS VIA THE INTERNET CANNOT BE GUARANTEED. ACCORDINGLY, WE CANNOT GUARANTEE OR ASSUME ANY LIABILITY FOR ANY BREACH OF CONFIDENTIALITY, HACKING, VIRUSES, LOSS OR ALTERATION OF USER DATA TRANSMITTED THROUGH THE INTERNET OR HOSTED ON OUR SYSTEMS.

This Privacy Policy is governed by the laws of the province of Quebec and must be interpreted in accordance with these laws. 

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